I’ve been reviewing phones for a long time. Fifteen years, give or take. I’ve seen Nokia’s pureView experiments, Google’s computational wizardry with the Pixel, and Apple’s slow, steady march toward pro-level video. I thought I was immune to being shocked by a bad camera. Then Sony handed me the Xperia 1 VIII and its new AI Camera Assistant.
Let me set the scene. It was a gray Tuesday afternoon in Brooklyn. I was walking my dog, a scruffy terrier mix named Pixel, past the usual brownstones and fire hydrants. I pulled out the Xperia 1 VIII, pointed it at a particularly cute moment — Pixel sniffing a hydrant, ears floppy, golden light filtering through the clouds — and tapped the shutter. The phone whirred for a second, then showed me the result. I actually laughed out loud. A woman walking past gave me a concerned look. I showed her the screen. She winced.
The photo looked like something from a 2007 flip phone. The colors were blown out, the shadows were a muddy mess, and Pixel’s face was a smear of noise reduction artifacts. He looked less like a dog and more like a watercolor painting of a dog that had been left out in the rain. This was the AI Camera Assistant, Sony’s big new feature for the Xperia 1 VIII. And folks, it is exactly as bad as the early reviews suggested.
What Even is the AI Camera Assistant?
Sony’s pitch is straightforward: the AI Camera Assistant uses machine learning to automatically adjust settings — exposure, white balance, focus, even composition — based on what it thinks you’re trying to shoot. It’s supposed to be a crutch for people who don’t want to dive into the manual controls that Sony phones are famous for. In theory, it sounds great. In practice, it’s a disaster.
According to www.theverge.com, Sony promoted the phone by sharing some of the worst photos taken on a Sony camera in years. I can confirm that. The Verge’s piece from last week called the AI Camera Assistant “exactly as bad as it looks,” and after a week with the phone, I’m not sure that’s strong enough. The assistant doesn’t just make bad choices — it makes aggressively bad choices. It overexposes highlights, crushes blacks, and applies a bizarre, aggressive sharpening that makes every texture look like sandpaper.
I tested it in six different scenarios over the week. Morning coffee on a sunny windowsill? The AI overexposed the cup so badly that the white ceramic looked radioactive. A portrait of my friend Jenna in a park? The assistant decided to crank the saturation so high that her green jacket turned neon, and her skin tone shifted to a weird orange. A shot of a street musician at dusk? The phone cranked the ISO to 6400, producing a grainy mess that looked like it was shot through a dirty window. Every single time, I could have taken a better photo by just tapping the screen to set focus and letting the default auto mode do its thing.
The Problem Isn’t Just AI — It’s Bad AI
Look, I’m not anti-AI. I use Google Photos’ Magic Eraser all the time. I think Apple’s Deep Fusion does genuinely impressive work in low light. But Sony’s approach feels like it was designed by engineers who have never actually taken a photo they cared about. The assistant is too aggressive, too opaque, and too slow.
Here’s what I mean by opaque: when the AI Camera Assistant makes a change, you don’t get a clear indication of what it did. There’s no overlay showing “I boosted exposure by 1.3 stops” or “I shifted white balance to 5200K.” You just get a result, and if it’s bad, you’re left guessing why. The assistant also seems to have a weird obsession with HDR. Every photo I took had that telltale halo effect around edges — the ghostly glow that comes from merging multiple exposures poorly. It’s the same artifact that plagued early HDR implementations on Android phones circa 2013.
And the speed? Forget about candid shots. There’s a noticeable lag between tapping the shutter and the photo being processed. I missed a shot of a kid chasing a pigeon because the phone took nearly two seconds to finish its AI magic. By the time the photo was ready, the pigeon was gone. That’s not a camera assistant — that’s a camera liability.
Sony’s Hardware Is Still Great. That’s What Makes This So Frustrating.
Here’s the real tragedy: the Xperia 1 VIII has genuinely excellent camera hardware. The main sensor is a 48-megapixel unit with a variable aperture lens, the telephoto offers 3.5x optical zoom, and the ultrawide is sharp and distortion-free. When you take control manually — or even just stick to the basic auto mode — the phone can produce stunning images. I took a landscape shot of the Manhattan skyline at sunset that rivaled what I get from my dedicated mirrorless camera. The dynamic range was wide, the colors were natural, and the detail was crisp.
But Sony is so desperate to sell the AI Camera Assistant as a differentiator that they’ve made it the default shooting mode. You have to actively dig into the settings to turn it off. And let’s be honest: most people aren’t going to do that. They’re going to open the camera app, point, and shoot. And they’re going to get bad photos.
According to www.theverge.com, the sample photos Sony released to promote the phone were so bad that photographers on social media roasted them mercilessly. I scrolled through the replies and saw comments like “Is this a joke?” and “My 2012 Lumia took better pictures.” Sony responded by saying the AI was still learning and would improve with updates. But here’s the thing: you don’t ship a phone with a half-baked AI. You test it, you iterate, you get it right. This feels rushed.
How Does It Compare to the Competition?
I spent last weekend with a Pixel 9 Pro and an iPhone 16 Pro Max, shooting the same scenes side by side with the Xperia 1 VIII. The results were not close. Google’s AI — which has years of computational photography refinement — handled tricky lighting with ease. A backlit portrait of my dog? The Pixel nailed the exposure and kept Pixel’s fur detailed. The iPhone was slightly warmer but still natural. The Sony? It blew out the background and turned Pixel into a silhouette with a weird blue tint.
Low light was even worse. I shot a dimly lit bar interior. The Pixel 9 Pro produced a clean, bright image with minimal noise. The iPhone was slightly softer but still usable. The Xperia 1 VIII with the AI Assistant? It looked like someone had smeared Vaseline on the lens. The noise reduction was so aggressive that the image had a plastic, waxy quality. Text on a menu was unreadable. My friend’s face looked like a mannequin.
I switched to the Xperia’s manual mode, set ISO to 800, and got a decent shot. But that required me to know what I was doing. My mom? She’d get the AI default and think the phone’s camera is broken.
What Sony Should Have Done
I’ve been thinking about this all week, and I keep coming back to the same conclusion: Sony should have made the AI Camera Assistant an optional mode, not the default. Better yet, they should have invested in a more conservative, Google-style approach to computational photography. Instead of trying to “assist” every shot with heavy-handed adjustments, use AI to subtly improve exposure and color while preserving the natural look that Sony’s hardware is capable of.
There’s also the question of user trust. When I buy a flagship phone for $1,200, I expect the camera to work out of the box. I shouldn’t have to fight the software to get a decent photo. The AI Camera Assistant feels like it was designed by a committee that valued buzzwords — “AI,” “machine learning,” “intelligent assistance” — over actual user experience.
The Bigger Picture
This isn’t just about one phone. The Xperia 1 VIII is a symptom of a larger problem in the smartphone industry: the rush to add AI features that sound impressive on a spec sheet but make the product worse in practice. We’ve seen it with AI-generated wallpapers that look uncanny, AI voice assistants that misunderstand simple commands, and AI photo editors that ruin your vacation pictures. Sony is just the latest victim of a trend that prioritizes marketing over usability.
I want to like the Xperia 1 VIII. I really do. The hardware is beautiful, the screen is gorgeous, and the headphone jack is a welcome holdout. But the camera is the heart of a modern phone, and Sony has let the AI Camera Assistant break that heart. If you’re thinking about buying this phone, do yourself a favor: turn off the AI Assistant the moment you unbox it. Then, maybe, you’ll get some photos worth keeping.
As for me? I’ll be keeping my Pixel for now. And I’ll be watching Sony’s next update closely. Because if they can’t fix this AI mess, their camera division has a much bigger problem than they realize.

Originally reported by www.theverge.com. Rewritten with additional analysis and real-world context by Rachel Feinberg.

